1. Data Controller
The data controller for personal data collected via the Service is ShinraiSystems.
ShinraiSystems
Email : privacy@monitaroo.com
2. Data Collected
We collect the following categories of data:
Account Data
- First and last name
- Email address
- Password (hashed)
- Company name (optional)
Usage Data
- Monitor configuration (URLs, settings)
- Activity and connection logs
- IP address
Billing Data
- Processed by our provider LemonSqueezy. We do not store your credit card data.
3. Purposes and Legal Basis
| Purpose | Legal Basis |
|---|
| Providing the Service | Contract performance |
| Billing and payment | Contract performance |
| Customer support | Contract performance |
| Service improvement | Legitimate interest |
| Marketing communications | Consent |
4. Data Recipients
Your data may be shared with the following processors:
- Scaleway - Hosting (France)
- LemonSqueezy - Payment (USA - SCCs)
- Resend - Email sending (USA - SCCs)
5. Data Retention
- Account data: Duration of subscription + 3 years
- Connection logs: 12 months
- Billing data: 10 years (legal requirement)
6. Your Rights
Under GDPR, you have the following rights:
- Right to access your data
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object
To exercise your rights, contact us at: privacy@monitaroo.com
You can also file a complaint with your local data protection authority.
7. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption of data in transit (TLS) and at rest
- Restricted access to data (least privilege principle)
- Intrusion monitoring and detection
- Regular backups and disaster recovery plan
8. Cookies
We use cookies for the Service operation:
- Essential cookies: Necessary for website operation (session, authentication)
- Analytics cookies: To understand site usage (with your consent)
9. Changes
We may modify this policy at any time. Substantial changes will be notified by email. The last update date is shown at the top of this page.
10. Contact
For any questions regarding this policy or your personal data:
ShinraiSystems
Email : privacy@monitaroo.com